Mobile Unlocked Help Desk
  • Home
  • Submit a request
  • Check your existing requests

Knowledge Base

 

Overview | Recent

Before Ordering (3) »

  • Do you provide a money back guarantee?
  • No Unlock Attempts Remaining
  • How do I know if my phone can be unlocked?

Ordering the Unlock Code (2) »

  • Can I pay without a Paypal account?
  • What is my IMEI number?

Waiting for my Code (3) »

  • I've been waiting longer than expected, what's going on?
  • Order Tracking Explained
  • I can't access the email address associated with my Paypal account

Using the Code/Software (3) »

  • The unlock code didn't work. Can you help?
  • The software isn't working properly, is there anything I can try?
  • How do I use the codes you've sent?

After Using the Code (2) »

  • It said "Successful" but nothing has happened
  • Keeps asking me to enter the unlock code after restarting the phone

Announcements (1) »

  • Get a free unlock code if you video the unlocking process
 
 

Support Ticket System by Zendesk